Contact Us
Weinstein Center for Recreation & Wellness
28 Westhampton Way
Richmond, VA 23173
Member Services Desk: (804) 289-8361
If you have any comments or grievances, please use our suggestion box located in the Weinstein Center for Recreation & Wellness. The procedures are available below for your convenience.
Procedures for Grievances and/or Comments
The following outline contains the procedures by which Recreation and Wellness processes all grievances and/or comments.
All faculty, staff, and students that have issues to communicate should expect the following steps to occur:
The individual with the grievance or comment either completes a suggestion form or communicates the issue by other means (e.g. email, in-person) to the Recreation and Wellness Department. Once the grievance or comment has been communicated, a period of time may occur for further investigation by Recreation and Wellness Department regardless of the nature or content of the issue. The Recreation and Wellness Department may again contact the person initiating the action to clarify or gather more detail. The Recreation and Wellness Department will strive to resolve any grievances brought to its attention, but it should be known that a final resolution may or may not occur depending upon the circumstances and/or situation.After the investigation is complete, the Recreation and Wellness Department will ensure follow-up with all parties involved. All information will be documented and kept confidential.